Terms and Conditions
1 – Length of stay
The signatory client of the contract concluded for a fixed
term can not in any circumstances invoke any right to maintain the premises.
2 – Conclusion of the
Any reservation will become effective only upon receipt of a deposit of 50% of the total amount of
the stay, with a minimum of one night. The payment of this deposit implies acceptance of the general terms and
3 – Cancellation
Based on the small size of our guest house, any cancellation
has a significant impact on us.
If a booking is canceled more than 60 days prior to arrival,
we will refund your deposit (minus bank fees).
Between 60 and 30 days prior to arrival, cancellation or
shortening of the length of your stay, the deposit will be forfeited in full.
Less than 30 days prior to arrival, cancellation or
shortening of the length of your stay, the total amount due will be billed.
Shortened stay: in case of early departure, the total stay
will be billed.
In order to protect yourself against the risk of
cancellation, we recommend that you purchase cancellation insurance from your
insurer, your credit card provider, or Mondial Assistance.
4 – Check-in &
On the day of your arrival
at the Mas du Chanoine, we suggest that you arrive between 5 and 7pm. In case of late arrival or rescheduling, you
must inform us as soon as possible and before 5pm.
On departure day,
we thank you to vacate the room before
5 - Payments
The deposit should be paid in credit card (VISA,
The balance is payable locally on arrival in cash or credit
card: Visa, Eurocard, Mastercard.
6 – Taxes
Rates include the VAT 10%.
The tourist tax is a local tax that the guest must pay to
the owner who then transfers it to the Treasury. The price for 2019 is 0.80€
per night per person aged 18 and over.
7 – Use of the
To enjoy your stay at the Mas du Chanoine, it is imperative
to have a vehicle.
We wish to inform our guests that the guest rooms, the
reception areas and the patio during the breakfast service are non-smoking
(including e-cigarettes); we request that you to strictly respect this
directive as a courtesy to other guests.
Use of the premises : guests must respect the peaceful
character of the premises and their intended use. Guests undertake to return
the room in the same condition as on arrival. In case of damage, the customer
agrees to reimburse the costs incurred.
Access to the pool
area is prohibited for unaccompanied minor children. Parents must also
supervise their children who remain
under their full responsibility.
8 – Animals
The coexistence of various animals on the property (cat,
fish, frogs, turtles) does not allow us to host additional animals.
9 – Occupancy
The contract is for a specific number of people. If the
number of clients exceeds this number, the owner is able to deny additional
customers. This refusal can in no way be considered as a modification or a
breach of the contract at the initiative of the owner, and the price corresponding
to the cost of the accommodation remains acquired to the owner.
The customer is responsible for all damages arising from
him. The customer certifies to be covered by a liability insurance covering his
own responsibility and that of the accompanying persons.
11 – Litigation
It is recommended to approach the Tourism Ombudsman who will
intervene to promote the settlement of disputes amicably. The Court of Grasse
has sole jurisdiction for disputes arising from the execution or interruption
of this contract.